Maureen has always been great.
This is the third trip I've gone to her and asked her to book. The first was a major vacation for my wife and I, the second was a last minute trip for a funeral, and this one is just a couple of days out of town with my family. But I cannot begin to explain how painless Maureen makes the how process of booking a trip.
With all of the websites that are supposed to make booking a trip easier nowadays, there are so many things that they do not tell you. Such as if you don't book far enough in advance, it's not going to happen without paying a premium. Some of them also require that you book a minimum number of days. Other sites only show a limited number of hotels, or certain rooms, or up the prices each time that you run the search criteria.
I have learned to forego the aggravation and wasted time. This last trip took at most 10 minutes to book with Maureen and I still didn't spend what my wife being quoted on the travel sites for travel season!
Allen
Woodford
Tonia is very neat doing her job, and takes care of every detail. In my particular situation, I was needing a tour for a group in between 10 and 20 people, and the problem was that the people where joining the tour at different times, making that very difficult to organize. Even that problem, Tonia was able to keep flight and accomodation reservations at the same fares as in the very beginning.
Besides that, she is willing to solve any problem and to keep the customers budget.
E-mailing her is sufficient to work with her, but knowing her at her office will give you the chance to know how professional she is in her work.
Claudio
Fredericksburg
She's wonderful! If you want something that you'll love and enjoy....she knows just the places!
Danny_D
Elizabeth, New Jersey